Privacy Policy

Privacy Policy

MENTA GLOBAL INSURANCE AND REINSURANCE BROKERAGE INC.

Privacy Policy and Information Obligation Declaration Regarding the Processing of Personal Data

In accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (“KVKK”), we, Menta Global Insurance and Reinsurance Brokerage Inc. (“Menta Global” or “the Company”), wish to inform and clarify our personal data processing activities.

For the purposes of this policy, the term “Menta Global” (also referred to as “we”, “us” or “our”) shall be understood to mean Menta Global Insurance and Reinsurance Brokerage Inc.

Menta Global acts as a Data Processor as set out in this policy. In this context, your personal data will be processed in accordance with our legal obligations and the commitments arising from our contracts with our customers.

Your personal data may be processed, recorded, stored, classified, updated, and, where permitted by law or limited to the purpose for which it was processed, disclosed to or transferred to third parties by Menta Global in accordance with the law and principles of good faith.


Purpose of Processing Your Personal Data

  • Establishing insurance, reinsurance or individual pension contracts
  • Assisting in the payment of claims
  • Providing brokerage, consultancy, risk management and pension intermediary services
  • Policy issuance, renewal and premium payment processes
  • Managing insurance transfers and proposals
  • Quotation and renewal quotation processes
  • Policy creation and cancellation procedures
  • Premium collection and refund processes
  • IBAN setup and amendments
  • Bank payment instructions and reconciliation processes
  • Internal reporting and audit sharing
  • Claims consultancy services
  • Security camera monitoring
  • Shipment tracking
  • Updating customer contact information

Transfer of Your Personal Data

Your personal data may be transferred to business partners, parent company, overseas offices, public institutions, banks, insurance companies, reinsurers, service providers, independent audit firms, and other third parties where required by law.


Data Transfer Abroad

Where necessary, your personal data may be transferred abroad in accordance with KVKK regulations, either with explicit consent or under legal conditions defined in Articles 5(2) and 6(3).


Method and Legal Basis for Collection

Your personal data is collected through various channels including email, phone, SMS, WhatsApp, websites, bank systems, insurance platforms, in-person communication, and other relevant methods.

Processing may be carried out with your explicit consent or under legal exceptions defined in KVKK Articles 5(2) and 6(3).


Your Rights Under Article 11 of KVKK

You may apply to info@mentasigorta.com to exercise your rights.

  • To learn whether your personal data is processed
  • To request information about processing
  • To learn the purpose of processing
  • To know third parties receiving your data
  • To request correction of incomplete or inaccurate data
  • To request deletion or destruction of data
  • To request notification of corrections or deletions to third parties
  • To object to automated decision-making
  • To claim compensation for damages

Request to Update Your Information

You are responsible for ensuring your personal data is accurate and up to date. Please inform your customer representative if any changes occur.

This Privacy Notice was prepared on 30 June 2021 and may be updated from time to time.

info@mentasigorta.com
+90 (212) 351 33 00

Contact

Balmumcu Mah. Gazi Umur Paşa Sok. İBA Blokları No: 17 D: 3 Beşiktaş İSTANBUL

Our Working Hours

08:00 – 18:00

We offer innovative risk solutions tailored specifically to your needs.

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